In a world of ever-changing customer expectations, financial institutions have to adapt to remain relevant or risk being replaced by more innovative competitors. Financial services are broadly classified into consumer/personal and corporate, with some companies covering both. AI-driven personal finance budgeting app Cleo targets the consumer market, while the corporate sector has seen the emergence of non-traditional “banks” claiming market share. These digital banks offer user-friendly apps, low overdraft fees, and higher APY accounts.
Economic capital
Economic capital is used to measure the risk of a bank’s financial portfolio. In contrast to regulatory capital, which is used to meet the objectives of the regulator, economic capital considers the risk inherent in a company’s business. Economic capital measures the amount of capital a bank needs to survive and grow without facing insurmountable liabilities. A bank’s economic capital is determined by identifying the level of confidence it has in its ability to meet its credit goals.
Financial risk management
Financial risk management is a technosocial practice that helps institutions identify, manage, and mitigate risks. These risks are more complex than individual financial plans, as they require matching various future income streams, payment obligations, and assets to different liabilities. However, financial risk management has become an increasingly important function in the financial services industry, particularly as the pressure to meet regulatory requirements grows. Here are some tips for risk managers in the financial services industry. Read on to learn more.
Competition for talent
Competition for talent in the financial services industry is becoming more intense. While traditional financial services firms used to look to the technology industry for employees, fintech companies have shifted their focus to the financial services sector, reducing the pool of potential candidates. Additionally, companies in the FS sector are experiencing increased regulation, which demands more knowledge and expertise in the financial services industry. To meet this demand, financial services organizations must strengthen their employer value proposition.
COVID-19 pandemic
The COVID-19 pandemic is the largest challenge in nearly a century. The onset of the disease has already had a profound impact on banking services. With lower incomes and production shut downs, the disease is already affecting how we live and do business. As the impact of the disease continues to unfold, the financial services sector must prepare for this ‘new normal.’ Here are some tips to help your institution prepare for this challenge.
Influence on consumer behavior
The influence of financial services on consumer behaviour can be explained by examining the role of human psychology. It is difficult to measure human psychology, but many factors influence buying decisions. People are motivated by a variety of factors, including their financial status, their level of education, their occupation, and their family background. In general, the more basic needs such as food and security take precedence over more complex needs. Hence, it is helpful to examine consumer behavior and identify the factors that motivate people to buy a product or service.
Impact on employment
Over the past two decades, major financial services industries have undergone a transformation. Technological innovations and regulatory changes have accelerated this process, which has implications for the flow of credit, capital and basic banking services. The restructuring of these industries has a significant impact on metropolitan economies and the quality and quantity of employment. This article examines the effects of financial services on employment in different regions. It describes the evolution of financial services and explores how the industry is reshaping the workforce.